Privacy Policy

Privacy policy on communications with the NA service structure is an important  aspect of our Twelfth Tradition of anonymity.  The Website Subcommittee will apply all of the Traditions and the Twelve  Concepts of Service in developing and implementing a “Privacy Policy” for the  Western Massachusetts Narcotics Anonymous website.  This privacy policy will evolve as needed and be approved by the Website Subcommittee before posting on the website. 

The following is the current “Privacy Policy” as posted on the Western Massachusetts Narcotics Anonymous website:  

  • Our Twelfth Tradition states, “Anonymity is the spiritual foundation of all our  traditions, ever reminding us to place principles before personalities.”  

  • Cookies: We believe in supporting the spirit of our tradition of personal  anonymity on the Internet by stating clearly that we do not employ any  technical means to track or identify any visitor to this website. You may take  this promise of anonymity for granted as an NA member and wonder why we  need to bring this issue up. We do so because of our experience with a few  NA related websites that use “cookies” to track your usage of their websites.  Even more objectionable is the use of cookies by outside organizations on  these NA websites. For further information on “cookies”, consult your  Internet browser’s help utility or other Internet resource.  

  • Communications: Any communication submitted to westernmassna.org will be  treated with confidentiality and anonymity in mind. We will delete all  communications received on a regular basis. We do not guarantee total  anonymity in all circumstances. We suggest that the senders of e-mail or  feedback forms take their own precautions if they desire to remain anonymous.  

  • All communications are considered to be official NA business requiring some  level of identification for the purposes of responding to those  communications. All efforts will be made to pass on communications in a  timely manner to a responsible and trusted servant.  

  • There are alternative methods for communicating with service committees  within the Western Mass Area. These alternatives are listed on the committee’s individual pages.

  • Personal Requests: Under no circumstances will we forward email of a  personal nature to any NA member here in the Western Mass Area. This is an  official website of the Western Mass Area and we do not acknowledge anyone’s  membership in Narcotics Anonymous. Thank you for respecting this policy.  

  •  Policy Changes: The policy outlined here will evolve in the future as the  guidelines and policies for our website are changed at the direction of the  Western Mass Area Service Committee and/or the Website Subcommittee. Your  comments are welcome on this topic so please use our feedback form.